Shop Natural Pours
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Frequently Asked Questions (FAQs)
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Each order is handcrafted with care. Please allow 3–5 business days for syrups and mixers, and 2–3 business days for dehydrated fruit slices to be processed before shipping.
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Once your order is processed, standard shipping typically takes 2–4 business days depending on your location. You'll receive tracking information as soon as your package is on the way.
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Yes! Local delivery is available in the Detroit area for a small fee. Pickup may also be arranged upon request. Just select your preferred option at checkout or contact us before placing your order.
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Absolutely. All Natural Pours products are made to order in small batches to ensure freshness, quality, and bold flavor. No mass production—just premium ingredients and great taste.
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Syrups & Mixers: Keep refrigerated and enjoy within 3–4 weeks of opening.
Dehydrated Fruit Slices: Store in a cool, dry place. No refrigeration needed. Shelf life is up to 6 months.
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Please check your spam or promotions folder first. If it’s not there, email us at info@naturalpours.com and we’ll resend your confirmation right away.
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We want you to love your order. If something arrives damaged or incorrect, reach out to us within 48 hours of delivery at info@naturalpours.com and we’ll make it right.
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Yes, we love custom creations! Send us an inquiry through our [Contact Page] or email info@naturalpours.com to discuss your vision and volume needs.
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There’s no need unless you have a special request—but if you have questions or need to make changes, please contact us within 24 hours of placing your order.
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At Natural Pours, we take pride in every detail. From sourcing premium ingredients to handcrafting each product in small batches, everything we create is made with care, intention, and bold flavor in mind. Every order is packaged securely, shipped with tracking, and backed by responsive support. We're a woman-owned, Detroit-based business committed to quality, customer service, and unforgettable experiences. When you shop with us, you're not just buying a product—you’re supporting a brand that’s built on passion, purpose, and integrity.
Have Questions About Our Store?
info@naturalpours.com
(313) 744-0041